What if my wallet is not connecting?

Good to know: Sometimes your wallet extension and computer browser might get a little out of sync. We all need a reset sometimes!

Usually, wallet connection issues can be resolved by taking some basic troubleshooting steps:

  1. Make sure your browser and wallet extension are fully updated

  2. Clear your cache and restart your browser

  3. Ensure your wallet is set to Binance mainnet, with no pop-up or ad blockers running, as they may interfere

  4. Try to connect via a desktop computer browser, such as Chrome

If these issues persist, please reach out to our support team for further assistance.

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